FREQUENTLY ASKED QUESTIONS
Our pieces are crafted from high-quality stainless steel, gold plated copper and 925 Sterling Silver, making them durable, waterproof, and tarnish-resistant. They’re also hypoallergenic, safe for sensitive skin, and designed for everyday wear.
Yes! You can shower, swim, or work out while wearing our jewelry. Unlike plated or low-quality metals, stainless steel won’t fade, rust, or turn green.
No. Our stainless steel jewelry is tarnish-free and color-stable, meaning it will keep its shine and finish for years with proper care.
Absolutely. We believe stylish, long-lasting jewelry should be accessible to everyone, which is why we keep our prices fair without compromising quality.
Yes! Every order comes in our aesthetic packaging, and premium gift packaging is available for an extra fee which is perfect for gifting—or treating yourself.
Although our jewelry is waterproof, we recommend occasionally wiping it with a soft cloth to maintain its shine. Store pieces in their packaging when not in use to avoid scratches. Avoid contact with perfume, alchohol based chemicals, skin care items.
Yes, we have a Returns & Refund Policy for unused items (See our policy page for details.)
Orders are usually processed within 2-4 business days. Delivery time depends on your location, but you’ll receive tracking details once your order is shipped.
You can reach us anytime via email at crystal.aesthetic.bd@gmail.com or through our social media channels. We’re always happy to help!